Faculty of Party Wall Surveyors Members

RMA Surveyors Ltd are proud to announce they have been accepted for membership of the Faculty of Party Wall Surveyors. RMA Surveyors Ltd have always acted as competent party wall surveyors, and are pleased to reinforce this by accreditation from this prestigious organisation. RMA Surveyors Ltd will assist the Faculty in maintaining the highest standards of professional practice in the field of Party Wall Surveying.

Faculty of Party Wall Surveyors Logo

Professional

RMA Surveyors Ltd will be continue to act professionally in accordance with the Party Wall etc. Act 1996 on all party wall matters. Whether they be acting for an adjoining owner, building owner, or for both as an agreed surveyor.

RMA Surveyors Ltd are pleased to be part of an organisation whose membership includes the most eminent practitioners in Party Wall matters.

Faculty of Party Wall Surveyors

The Faculty of Party Wall Surveyors have enjoyed steady and continual growth since its inception. Their members benefit from legal support and counsel when required. By obtaining membership RMA Surveyors Ltd belong to the principle organisation dedicated to Party Wall matters. Effectively anyone can call themselves a party wall surveyor, membership of this organisation ensures that a minimum standard of competence is required. The Faculty provide telephone advice to surveyors and the public, provide a list of party wall surveyors

Richard Mountain MRICS MFPWS, RMA Surveyors Ltd managing director, said “Becoming a member of the Faculty demonstrates to appointing owners, that we will deliver a high level of professional competence. The Faculty provides us with additional resources and support when dealing with the technicalities of interpreting the Party Wall Act, it also gives those we act for a method of redress. These two factors are critical, when there are unfortunately some unscrupulous companies trading as party wall surveyors, who do not act properly.”

If you have a Party Wall matter you need to discuss contact RMA Surveyors Ltd, who will be happy to assist.

Defect Specific Reports

Specific DefectsIn addition to property surveys, RMA Surveyors Ltd undertake Defect Specific Reports. Each written report provides a clear, comprehensive and professional opinion regarding a particular problem (or ‘defect’) within a building.

In recent months, RMA Surveyors Ltd have visited a property in Thatcham to inspect a sagging roof, a site in Didcot to investigate cracking and building movement and a property in Hungerford to assess a damp issue.

Defect specific investigations and reports encapsulate the specific materials, construction and associated issues surrounding a specific building defect. Reports can be provided in a formal written report or in a letter or email format depending on the client’s requirements.

Specification for reinstatement and an estimate for repair costs can also be included.

If you have a concern regarding your property, get in touch for advice. Call us on 01635 579208 or complete the enquiry form.

As chartered surveyors, RMA Surveyors Ltd are members of and are regulated by the governing body RICS (Royal Institution of Chartered Surveyors). As such, any client can be guaranteed a high professional standard of inspection and report.

Insurance Reinstatement Repair

Damp floorWe recently undertook an insurance reinstatement repair contract in Compton, Berkshire.

The semi-detached property had suffered a central heating leak within the floor screed. It could not be determined how long the leak had been established but the whole ground floor screed was saturated. The client appointed us to liaise with the insurance company and their appointed loss adjuster.

We visited the site, assessed the damage and advised the loss adjuster of the works required. We drew together a schedule of works, which we issued for competitive tender. We ensured a contractor was appointed to undertake the works and attended regular site meetings to ensure works were completed within the four week contract period. Our role included liaising regularly with the client to ensure that decisions regarding finishes were made in good time to prevent any delay to the contract and to enable the client to move back from their alternative accommodation as quickly as possible.

Overall, the issue was dealt with within a four month period, from the date the loss was discovered to completion. Our involvement in this project reduced the cost of the claim to the insurer, ensured that the property was sufficiently restored to its pre-loss condition, and enabled the client to be satisfied that works had been undertaken and specified properly.

During the contract period, we were also able to incorporate some amendments and alterations to the ground floor space that the client desired and we were able to clearly separate and demonstrate to the Insurer which works were part of the insured loss and which were undertaken privately for the client.

On completion we certified all works and valued them and made sure the contractor was duly paid. We are pleased to have been able to provide our services and without our involvement it is highly likely that works would not have been completed in the time and to the quality to which they were.

If you’re in need of a Chartered Surveyor to help oversee some insurance reinstatement works, contact RMA Surveyors Ltd on 01635 579208 or complete the enquiry form and we’ll get in touch.

Survey highlights flood risk

building survey door drainageWe undertook a building survey of a mid-terrace cottage in Sonning Eye, Berkshire. The property was identified as being in a likely flood area. The current vendor reported that although the lane near the property had regularly flooded, there had been no incidence of flooding during the occupation of the property since 2006.

We highlighted this to our client and advised that they should check with their insurance company that they would be able to obtain adequate building and contents insurance. Given the location of the property, there was likely to be an additional premium relating to flood risk.

The client did undertake these additional checks and whilst waiting for this and other legal checks to be undertaken the weather of the recent winter deteriorated and heavy rainfall unfortunately led to the property flooding.

It appears in this case that the client had a lucky escape. Flood reinstatement works can often take a long time, as we have experienced in overseeing the project management works of properties that have flooded in the past.

It is now quite possible that since the property has so recently flooded this will have affected any insurance policy to incoming owners.

If you have any queries relating to flood damaged properties or require us to undertake flood reinstatement work, please get in touch on 01635 579208 or complete the form below.

  • If you are requesting a survey quotation please provide the address and postcode of the property.
  • This field is for validation purposes and should be left unchanged.

Project Manager for Fire Reinstatement

Melted LightbulbRMA Surveyors Ltd have recently been instructed to act as project managers for the restoration of a fire damaged flat in West Ilsley, Berkshire.

The property has been significantly damaged by fire within a couple of rooms, while the rest of the property has been heavily damaged by residual smoke and water, where the fire was extinguished.

Our instruction required us to:

  • appoint and oversee the initial clean up and restoration – cleaning smoke residue, removing items such as white goods and furniture, cleaning surfaces and removing floor coverings and soft furnishings;
  • advise the client to have the electrical services isolated, as they had been badly damaged by the fire;
  • and draw up a specification and schedule of works to issue to tendering contractors.

Once a contractor has been selected, we will be responsible for overseeing the works through to completion. This will include regular site visits, liaison with the building contractor and the client, valuing and certifying works at key stages, liaising and reporting back to the loss adjustor and dealing with any ad hoc queries as required.

When works are completed we will certify and sign off the work. Works will be tendered and executed under the JCT Minor Works Contract. The fees for our appointment as project managers are covered by the insurance policy.

Appointing a project manager can help to reduce the stress that such potentially distressing situations can cause. As Chartered Surveyors, acting as project managers, we are able to use our professional knowledge and expertise in order to facilitate a swift and effective remediation process.

RMA Surveyors Ltd are highly experienced in insurance reinstatement work and as such we provide a service that is cost effective in regards to managing spend for the insurance claim and one that gives the client peace of mind that the project is being overseen and undertaken by professionals.

If you have been affected by fire, flood or other insured risk, please contact us on 01635 579208 or by completing the form below.

  • If you are requesting a survey quotation please provide the address and postcode of the property.
  • This field is for validation purposes and should be left unchanged.

Flood Insurance Reinstatement

Flood waters in residential BerkshireWe are currently overseeing an insurance reinstatement of a flood damaged property in Kingsclere, Berkshire.

We first became involved when our client was having difficulty in getting the loss adjustor from their insurance company to assess the property. We were asked to supply a defect diagnosis report to assess the cause of the water damage to their building.

We undertook the survey and produced the report which we supplied to the loss adjustor, who had not understood the gravity of the technical failure. As a result, we were able to explain that the insurance claim was likely to be larger than the loss adjustor had orginally anticipated and that a larger scale reinstatement would be necessary.

We were duely appointed by our clients to undertake and oversee the project management of the reinstatement, which is currently on site.

If you have damage to your property due to flood, fire or other insurance related loss, please contact us as we may be able to provide our professional assistance.

  • If you are requesting a survey quotation please provide the address and postcode of the property.
  • This field is for validation purposes and should be left unchanged.

When Flood Water Recedes

Flood waters in residential BerkshireRMA Surveyors Ltd have visited many properties over the last few months to assess flood water damage and work with home owners to reinstate their property.

About 6,500 homes have been flooded in the UK since December, according to this interesting BBC article, which takes a look at what happens after the flood water recedes.

If you are concerned about any damage to your property, then enlist the services of a Chartered Building Surveyor.

The reinstatement process can be long and involved. Many factors can come into play that delay or frustrate the process, particularly where there are so many claims being processed concurrently.

In our experience it is better to have an experienced Chartered Building Surveyor appointed to steer you through this lengthy and sometimes frustrating process.

If you need the assistance of a qualified and experienced Chartered Building Surveyor please call on 01635 579 208 or contact us via our contact page.

For further information read Five Steps to Flood Reinstatement.

5 Steps to Flood Reinstatement

RICS Guide to floodingThe Royal Institution of Chartered Surveyors has issued helpful advice in the wake of the recent flooding throughout the UK. A copy of which can be downloaded here.

Unfortunately, for many, the flood waters have far from receded. Reports of more rain this week, and the potential for rivers to rise further, is unwelcome news. Once flood waters do eventually dissipate the process of reinstatement can be a long one.

Many people have been affected and are asking themselves, “How do we get back to normal?”

These five steps chart the process back to normality.

STEP 1 – THE LOSS ADJUSTER

If your building is insured against flood damage and you have been seriously affected, you will usually have a loss adjuster appointed who will deal with your claim on behalf of your insurance company. They are the main point of contact in regards to the claim, and will make the decisions as to what can and can’t be allowed under the policy. A loss adjuster should undertake an initial visit between three and five days from receiving notification of a claim. This may be longer in peak levels, such as now.

STEP 2 – THE PROJECT MANAGER/SURVEYOR

In claims where the cost of reinstatement to your property is likely to be expensive, a project manager with specialist building knowledge is often appointed. The project manager is usually a surveyor, and both terms are used interchangeably. It is their role to specify the extent of the necessary remedial works, send the specification to different contractors to get the best price (often referred to as a competitive tender), appoint the contractor and oversee works through to completion. They will liaise with both you and the loss adjuster at all critical stages of the building reinstatement process.

IT’S YOUR PROPERTY – IT’S YOUR CHOICE

Some loss adjuster companies often seek to appoint their own in-house surveyors to project manage. The loss adjuster’s fee is usually set very low; profits are therefore generated through their in-house surveyor’s fees. Their in-house surveyors will only ask ‘approved’ building contractors to quote for the work. The building contractors sometimes pay these large loss adjusting companies a percentage fee for each project they successfully procure, in order to remain on the ‘approved’ list.

Because of this, we have found some loss adjusters from some large loss adjusting firms can be obstinate in approving the appointment of anyone other than their in-house surveyors. When an independent surveyor becomes involved, the loss adjuster’s company does not generate any additional fees. It is very important to know that you are free to appoint your own independent Chartered Building Surveyor to act on your behalf. You are in no way obliged to use a surveyor appointed to you by your loss adjuster. It is your property and you decide who works on your behalf.

Some in-house surveyors working for some large loss adjusting firms are overworked, juggling over forty projects at any one time, and over seventy projects in peak crisis periods; whilst covering a wide geographical area. These in-house teams are often not regulated by a professional body such as the RICS.
Flood waters in residential Berkshire

STEP 3 – ASSESSING THE DAMAGE & INITIAL RESTORATION

Flood waters can contain sewage, waste and the accompanying bacteria and disease. At the same time as appointing a surveyor your loss adjuster should appoint a restoration company to assist in the initial clean up. They will remove all soft furnishings and flood damaged contents and take an inventory of flood damaged items. These items will be covered under your contents insurance and will be treated as a separate claim from your buildings insurance. The restoration company should also install fans, dehumidifiers and heaters to assist the drying of your property.

As well as the obvious water damage to the visible elements of a property, unseen damage may also have occurred. For example, all service installations should be thoroughly checked and any voids, such as those in timber stud partitions should be exposed, to allow these areas to thoroughly dry out. Damage can also occur to other elements of the property while the property is drying out, due to the high humidity levels and differential rates of drying to timber elements, caused by dehumidifiers. Plaster often needs to be removed from walls, where it has been contaminated with bacteria, soluble minerals and salts in the ground water. A building contractor is also frequently appointed at this early stage, to strip out such items as plasterboard, kitchen units and other elements to assist the drying of the structure.

This stage can take anything between two weeks to over two months, depending on the extent of damage and the approach to drying adopted. The restoration contractor will return frequently to monitor drying and empty dehumidifiers. They will provide regular updates to your surveyor and loss adjuster.

STEP 4 – SPECIFICATION & TENDER PERIOD

While the property dries out, the surveyor will provide a schedule of works detailing the extent of the reinstatement required. They will provide a cost estimate of works to the loss adjuster. This can take a week to ten days. The schedule of works will then be issued to a few different building contractors. A two to four week period is usually required for the contractors to return a price (or tender) for works.

Once tender returns are received the surveyor will report back to the loss adjuster, making a recommendation as to which building contractor should be appointed. When the loss adjuster has agreed the costs the project manager will then appoint the building contractor on your behalf.

STEP 5 – THE CONTRACT PERIOD

You may already be in temporary alternative accommodation or need to move out of your property whilst repairs are in progress, which will be a matter of negotiation with the loss adjuster.

There is usually a mobilisation period of around four weeks from appointing the building contractor, allowing the contractor to plan resources and labour. Reinstatement works can then begin. This can take anywhere between six to eight weeks on a typical domestic claim.

The whole process can take much longer where the building is larger or more complex. For example if a building is listed, approvals will be required from the local authority, which can take eight weeks from the date the application is processed.

THE SURVEYOR’S ROLE

The surveyor will oversee the contract. Providing valuations, issuing instructions, certifying works as they proceed and agreeing works are completed satisfactorily. The surveyor will report back to the loss adjuster at key stages agreeing interim payments be made to the contractor.

The work should be undertaken under the framework of a formal building contract, such as the JCT minor works form of contract. A contract defines the duties of you (the client), the contractor and the surveyor.

The reinstatement process can be long and involved. Many factors can come into play that delay or frustrate the process, particularly where there are so many claims being processed concurrently. In our experience it is better to have an experienced Chartered Building Surveyor appointed to steer you through this lengthy and sometimes frustrating process. If you need the assistance of a qualified and experienced Chartered Building Surveyor please call on 01635 579 208 or contact us via our contact page.

Flooding Insurance Reinstatement

If you’ve recently put a call into your insurance company regarding a claim re flooding or water damage, then now is the time to take a closer read through your policy.

Often your insurance policy usually allows you to appoint your own Chartered Building Surveyor to project manage reinstatement works – on your behalf.

For example; a typical Aviva policy wording states “…If we accept a claim under The Buildings we will also pay for the following: a. Architects’ and surveyors’ fees to repair the buildings. These fees must not be more than those recommended by the relevant professional institutes…

In our experience, victims of flood damage are often further stressed-out by the reinstatement process; having to deal with overworked, under resourced insurance loss adjusters and their equally overstretched (sometimes less qualified) in-house surveyors.  At a time when many properties are affected, often these individuals are difficult to contact and do not have adequate time to devote to their clients.

RMA Surveyors Ltd are professionally qualified, RICS Regulated and experienced in flood reinstatement works. We never take on more work than we can manage. We will provide you with peace of mind and ensure your property is returned back to normal as swiftly as possible. We will liaise directly with your loss adjuster, so you don’t have to.

If you are unfortunate enough to have suffered from flooding and feel a little overwhelmed as to how you will get your property back to normal please contact us.

Is your property affected by flood damage?

If so, get advice from a Chartered Building Surveyor.

A chartered building surveyor is an expert in buildings. Their professional knowledge and expertise as to how buildings are constructed, and how they perform, can assist you in a swift and satisfactory reinstatement of your flood damaged premises.

If you have water entering your building then RMA Chartered Building Surveyors can undertake an initial assessment, report the damage to your insurance loss adjuster, specify, tender and oversee works to their conclusion. At all times we can be your first point of contact and liaise with your loss adjuster directly in the reinstatement of your building.

Call RMA Surveyors Ltd on 01635 579 208 for advice regarding flood or water damage and we’ll be happy to help.