Insurance Reinstatement Experts

Impact damge to house We keep hearing from clients that they never knew they could use an independent building surveyor to oversee the insurance reinstatement of their property. Here are a few reasons why it is better to use RMA Surveyors Ltd, an independent chartered building surveyor, to oversee the reinstatement of your property.

Larger insurance brokers offer their own in-house surveyors to oversee fire, flood, water and impact damage claims to property. These companies will appoint the services of their surveyors, to act on your behalf, after they have undertaken their initial assessment of the damage to your property. Often these brokers do not fully explain that you are not obliged to use their in-house surveyor’s services. You are free to appoint your own independent surveyor to specify, tender and oversee works on your behalf under your policy cover. Because your insurance policy covers the fees of an independent surveyor, like RMA Surveyors Ltd , it will not cost you a penny to get impartial, qualified and quality advice and management for the duration of the insurance reinstatement works.

Using an independent chartered building surveyor like RMA Surveyors Ltd is a better option for many reasons. Firstly, using RMA Surveyors Ltd guarantees you are using a qualified professional who is regulated by the Royal Institution of Chartered Surveyors (RICS). As RICS surveyors we are governed by a code of conduct and must act reasonably and impartially at all times.

Secondly, as chartered building surveyors we are professionally obliged to undertake projects diligently and must have the resources and capacity to fulfil a project. Large insurance broker surveyors often have many projects on the go at any one time over a large geographical area. They do not have the time to provide a tailored, bespoke service to each project. Consequently they cannot provide the same attention to detail, often missing important elements critical to the smooth completion of the project. A high turnover of staff and reallocation of resources in these companies can mean you deal with a number of different surveyors. Often works can be specified by the broker’s in-house surveyors by using template documents that do not fit the criteria of an individual project. RMA Surveyors Ltd provide a personal service with a meticulous approach, tailored to each individual property.

Thirdly, RMA Surveyors Ltd provide a fully accountable service which is efficient, detailed and comprehensive at all stages of the project. We also understand the stress and upheaval caused by such events as flood, fire, impact and water damage and endeavour to provide swift reinstatement of your property. As a result of their limited resources, broker’s in-house surveyors are often difficult to contact, do not properly oversee the quality of materials and workmanship on site, are slow to react to problems that arise and provide incomplete documentation.

Lastly, RMA Surveyors Ltd ensure that all works are undertaken by quality independent building contractors, using industry standard building contracts which protect you and clearly define your rights. Therefore, in the unlikely event that something does go wrong you are protected. Often broker’s in-house surveying departments use contracts that heavily favour themselves and their own approved contractors; effectively absolving them of responsibility should a problem arise.

If you have an insurance claim that is causing undue stress or you need some free advice please contact us. We would welcome the opportunity to help you.

New JCT Contracts now available

JCT Minor works building contract front pageThe Joint Contracts Tribunal published a new 2011 suite of contracts and sub-contracts which are designed to comply with the provisions of Part 8 of the new Construction Act which came into force as of 1st October 2011.

The JCT Contracts 2011 edition reflects new legislation in regard to payment and makes other changes which include:
•    A revised definition of insolvency
•    Integration of the revisions appended to the 2005 form of contract
•    The provision for appointment of the principal contractor under CDM Regulations is extended to cover that function under the Site Waste Management Plans Regulations 2008
•    Reference to the Bribery Act 2010
•    Entries in relation to PI insurance and asbestos and fungal mould are omitted
•    Revised retention provisions in the sub-contracts

RMA Surveyors Ltd will be using the new form of JCT contracts where appropriate.

Expert Insurance Claims Support for Property Owners

Cracked wall caused by impact damage. RMA Surveyors often deal with reinstatement of such damage.

At RMA Surveyors, we understand how overwhelming property insurance claims can be. Whether you’re dealing with fire, flood, or storm damage, we are here to guide you through every stage of the process. From initial damage assessments to reinstatement, we ensure that your claim is handled efficiently, and you receive the settlement you deserve.

What We Offer in Insurance Claims Support

We specialize in managing the complexities of insurance claims, helping property owners secure fair settlements and overseeing all necessary repairs. Our team handles everything from evaluating the damage and liaising with insurers to ensuring your property is restored to its original condition.

If you’re unsure about your next steps or need guidance, we’re here to help. Contact us today.

For general advice on insurance claims, visit the Association of British Insurers (ABI).

Why Choose Us?

Our expertise lies in making the claims process as smooth and stress-free as possible. With years of experience in property surveying and insurance claims reinstatement, we provide:

  • Accurate assessments of property damage to support your claim.
  • Clear, detailed reports that meet insurer requirements.
  • Expert professional expertise to specify, tender and administrate the building contract.
  • Oversight of repairs to ensure quality and compliance.

Find out more about our insurance reinstatement services.

Common Scenarios We Handle

We’ve successfully helped property owners recover from:

  • Fire Damage: Restoring properties affected by fire and smoke damage.
  • Flood Damage: Addressing water ingress and structural issues caused by flooding.
  • Storm Damage: Repairing roofs, windows, and other external elements damaged by severe weather.
  • Accidental Damage: Managing unexpected repairs caused by incidents such as vehicle collisions with buildings.
  • Criminal Damage: Refurbishments after properties have been abused by criminal enterprises.
  • Impact Damage: Repairs to properties after impact from vehicles.

No matter the scenario, our focus is on ensuring your property is restored quickly and efficiently.

For advice on insurance disputes, visit the Financial Ombudsman Service.

The Benefits of Working with RMA Surveyors

Choosing RMA Surveyors means gaining a trusted partner for your insurance claim. We ensure:

  • Precise Reporting: Our reports are detailed and reliable, forming a strong foundation for your claim.
  • Efficient Claim Management: We liaise directly with insurers to avoid delays.
  • Quality Assurance: Repairs are overseen to ensure they meet the highest standards.

Let us handle the complexities so you can focus on getting back to normal. Get in touch to discuss your insurance claim today.