Project Manager for Fire Reinstatement

July 4, 2014 By

Melted LightbulbRMA Surveyors Ltd have recently been instructed to act as project managers for the restoration of a fire damaged flat in West Ilsley, Berkshire.

The property has been significantly damaged by fire within a couple of rooms, while the rest of the property has been heavily damaged by residual smoke and water, where the fire was extinguished.

Our instruction required us to:

  • appoint and oversee the initial clean up and restoration – cleaning smoke residue, removing items such as white goods and furniture, cleaning surfaces and removing floor coverings and soft furnishings;
  • advise the client to have the electrical services isolated, as they had been badly damaged by the fire;
  • and draw up a specification and schedule of works to issue to tendering contractors.

Once a contractor has been selected, we will be responsible for overseeing the works through to completion. This will include regular site visits, liaison with the building contractor and the client, valuing and certifying works at key stages, liaising and reporting back to the loss adjustor and dealing with any ad hoc queries as required.

When works are completed we will certify and sign off the work. Works will be tendered and executed under the JCT Minor Works Contract. The fees for our appointment as project managers are covered by the insurance policy.

Appointing a project manager can help to reduce the stress that such potentially distressing situations can cause. As Chartered Surveyors, acting as project managers, we are able to use our professional knowledge and expertise in order to facilitate a swift and effective remediation process.

RMA Surveyors Ltd are highly experienced in insurance reinstatement work and as such we provide a service that is cost effective in regards to managing spend for the insurance claim and one that gives the client peace of mind that the project is being overseen and undertaken by professionals.

If you have been affected by fire, flood or other insured risk, please contact us on 01635 579208 or by completing the form below.

Contact Us

Fill in the below form to contact us today.

  • If you are requesting a survey quotation please provide the address and postcode of the property.
  • This field is for validation purposes and should be left unchanged.

Filed Under: building survey, Building Surveying, Construction, Defects, Flood, Flooding, Insurance reinstatement, Landlords, Newbury, Residential, RICS, West Berkshire Tagged With: , , , , , , , , , , , , , , , , ,

Flood Insurance Reinstatement

June 16, 2014 By

Flood waters in residential BerkshireWe are currently overseeing an insurance reinstatement of a flood damaged property in Kingsclere, Berkshire.

We first became involved when our client was having difficulty in getting the loss adjustor from their insurance company to assess the property. We were asked to supply a defect diagnosis report to assess the cause of the water damage to their building.

We undertook the survey and produced the report which we supplied to the loss adjustor, who had not understood the gravity of the technical failure. As a result, we were able to explain that the insurance claim was likely to be larger than the loss adjustor had orginally anticipated and that a larger scale reinstatement would be necessary.

We were duely appointed by our clients to undertake and oversee the project management of the reinstatement, which is currently on site.

If you have damage to your property due to flood, fire or other insurance related loss, please contact us as we may be able to provide our professional assistance.

Contact Us

Fill in the below form to contact us today.

  • If you are requesting a survey quotation please provide the address and postcode of the property.
  • This field is for validation purposes and should be left unchanged.

Filed Under: building survey, Building Surveying, Defects, Flood, Flood, Flooding, Insurance reinstatement, Newbury, Residential, RICS, West Berkshire Tagged With: , , , , , , , , , , , , , , , , , , , , , , , , ,

When Flood Water Recedes

May 1, 2014 By

Flood waters in residential BerkshireRMA Surveyors Ltd have visited many properties over the last few months to assess flood water damage and work with home owners to reinstate their property.

About 6,500 homes have been flooded in the UK since December, according to this interesting BBC article, which takes a look at what happens after the flood water recedes.

If you are concerned about any damage to your property, then enlist the services of a Chartered Building Surveyor.

The reinstatement process can be long and involved. Many factors can come into play that delay or frustrate the process, particularly where there are so many claims being processed concurrently.

In our experience it is better to have an experienced Chartered Building Surveyor appointed to steer you through this lengthy and sometimes frustrating process.

If you need the assistance of a qualified and experienced Chartered Building Surveyor please call on 01635 579 208 or contact us via our contact page.

For further information read Five Steps to Flood Reinstatement.

Filed Under: building survey, Building Surveying, Defects, diagnosing damp, Flood, Flood, Flooding, Insurance reinstatement, Newbury, RICS, West Berkshire Tagged With: , , , , , , , , , , , , , , , ,

5 Steps to Recover from Flood Damage | Expert Surveyor Advice

February 18, 2014 By
RICS Guide to flooding

Flooding can be a devastating experience, leaving property owners overwhelmed and unsure of where to begin. Whether caused by natural disasters, burst pipes, or blocked drains, quick action is essential to minimize damage and protect your home or business. Follow these 5 expert-recommended steps to recover from flood damage effectively.

Step 1: Ensure Safety First

Before entering your property, prioritize safety. Floodwaters can hide hazards such as electrical risks, structural damage, or contamination. Contact professionals if you suspect severe structural issues.

Learn about our Structural Damage Surveys for peace of mind.

Step 2: Document the Damage

Accurate documentation is crucial for insurance claims. Take clear photographs and videos of the affected areas, including damaged walls, floors, furniture, and appliances.

Keep a detailed inventory of damaged items, including receipts if available.

Discover our Insurance Claims Assistance Services to streamline your claims process.

Step 3: Remove Water and Begin Drying

A flooded house.

Removing standing water and drying out the property quickly can prevent further damage and mold growth. Use pumps, wet vacuums, and dehumidifiers to dry the space. Ventilate the area by opening windows and doors if possible.

Be cautious of hidden water in cavities like walls and floors, which may require professional assessment.

Explore our Moisture and Mold Inspection Services for thorough evaluations.

Step 4: Clean and Disinfect

Floodwaters often contain contaminants like sewage or chemicals. Clean all surfaces with disinfectants and discard items that cannot be safely cleaned, such as carpets and mattresses.

Wear protective gloves and masks while cleaning to avoid exposure to harmful substances.

Read our guide on Post-Flood Cleaning and Restoration for expert tips.

Step 5: Assess Repairs and Plan Restoration

After cleaning, assess the extent of repairs needed. Engage a qualified surveyor to evaluate structural integrity, recommend repairs, and provide guidance on restoration.

Use this opportunity to implement flood-resistant measures like raised electrical outlets or waterproof flooring.

Contact us to schedule a Flood Damage Survey and start your restoration process.

Bonus Tips for Preventing Future Flood Damage

Install sump pumps or flood barriers. Maintain gutters and drains to avoid blockages. Consider flood insurance for better financial protection.

Learn more about Flood Protection Strategies.

How RMA Surveyors Can Help

Recovering from flood damage can be overwhelming, but you don’t have to face it alone. At RMA Surveyors, we offer professional flood damage surveys, structural assessments, and insurance claim support to guide you every step of the way.

Call to Action

If you’ve experienced flood damage, contact RMA Surveyors today for expert advice and personalized solutions. Get in touch to protect your property and start your recovery process with confidence.. If you need the assistance of a qualified and experienced Chartered Building Surveyor please call on 01635 579 208 or contact us via our contact page.

Filed Under: Building pathology, building survey, Building Surveying, Construction, Defects, diagnosing damp, Flood, Flood, Flooding, Insurance reinstatement, Landlords, Newbury, Residential, West Berkshire Tagged With: , , , , , , , , , , , , , ,

Flooding Insurance Reinstatement

February 13, 2014 By

If you’ve recently put a call into your insurance company regarding a claim re flooding or water damage, then now is the time to take a closer read through your policy.

Often your insurance policy usually allows you to appoint your own Chartered Building Surveyor to project manage reinstatement works – on your behalf.

For example; a typical Aviva policy wording states “…If we accept a claim under The Buildings we will also pay for the following: a. Architects’ and surveyors’ fees to repair the buildings. These fees must not be more than those recommended by the relevant professional institutes…”

In our experience, victims of flood damage are often further stressed-out by the reinstatement process; having to deal with overworked, under resourced insurance loss adjusters and their equally overstretched (sometimes less qualified) in-house surveyors.  At a time when many properties are affected, often these individuals are difficult to contact and do not have adequate time to devote to their clients.

RMA Surveyors Ltd are professionally qualified, RICS Regulated and experienced in flood reinstatement works. We never take on more work than we can manage. We will provide you with peace of mind and ensure your property is returned back to normal as swiftly as possible. We will liaise directly with your loss adjuster, so you don’t have to.

If you are unfortunate enough to have suffered from flooding and feel a little overwhelmed as to how you will get your property back to normal please contact us.

Filed Under: Building Surveying, Defects, Flood, Flood, Flooding, Insurance reinstatement, Newbury, Residential, RICS, West Berkshire Tagged With: , , , , , , , , , , ,

Protect your home against flooding

February 12, 2014 By

IMG_0810This is the advise being given to residents across Berkshire.

The Met Office has issued a yellow warning for rain in the district today (Wednesday), with 15-25mm of rain expected to fall within the yellow zone between 9am and 9pm.

There is also a yellow warning for wind in place between 10am today and 3am on Thursday. For more information visit: http://www.newburytoday.co.uk/2014/more-rain-to-fall-in-west-berkshire-tomorrow

If your home has been affected by the floods or water damage, call RMA Surveyors Ltd for advice.

Filed Under: Building pathology, building survey, Building Surveying, Construction, diagnosing damp, Insurance reinstatement Tagged With: , , , , , , , , , ,

Insurance Reinstatement Experts

February 9, 2012 By

Impact damge to house We keep hearing from clients that they never knew they could use an independent building surveyor to oversee the insurance reinstatement of their property. Here are a few reasons why it is better to use RMA Surveyors Ltd, an independent chartered building surveyor, to oversee the reinstatement of your property.

Larger insurance brokers offer their own in-house surveyors to oversee fire, flood, water and impact damage claims to property. These companies will appoint the services of their surveyors, to act on your behalf, after they have undertaken their initial assessment of the damage to your property. Often these brokers do not fully explain that you are not obliged to use their in-house surveyor’s services. You are free to appoint your own independent surveyor to specify, tender and oversee works on your behalf under your policy cover. Because your insurance policy covers the fees of an independent surveyor, like RMA Surveyors Ltd , it will not cost you a penny to get impartial, qualified and quality advice and management for the duration of the insurance reinstatement works.

Using an independent chartered building surveyor like RMA Surveyors Ltd is a better option for many reasons. Firstly, using RMA Surveyors Ltd guarantees you are using a qualified professional who is regulated by the Royal Institution of Chartered Surveyors (RICS). As RICS surveyors we are governed by a code of conduct and must act reasonably and impartially at all times.

Secondly, as chartered building surveyors we are professionally obliged to undertake projects diligently and must have the resources and capacity to fulfil a project. Large insurance broker surveyors often have many projects on the go at any one time over a large geographical area. They do not have the time to provide a tailored, bespoke service to each project. Consequently they cannot provide the same attention to detail, often missing important elements critical to the smooth completion of the project. A high turnover of staff and reallocation of resources in these companies can mean you deal with a number of different surveyors. Often works can be specified by the broker’s in-house surveyors by using template documents that do not fit the criteria of an individual project. RMA Surveyors Ltd provide a personal service with a meticulous approach, tailored to each individual property.

Thirdly, RMA Surveyors Ltd provide a fully accountable service which is efficient, detailed and comprehensive at all stages of the project. We also understand the stress and upheaval caused by such events as flood, fire, impact and water damage and endeavour to provide swift reinstatement of your property. As a result of their limited resources, broker’s in-house surveyors are often difficult to contact, do not properly oversee the quality of materials and workmanship on site, are slow to react to problems that arise and provide incomplete documentation.

Lastly, RMA Surveyors Ltd ensure that all works are undertaken by quality independent building contractors, using industry standard building contracts which protect you and clearly define your rights. Therefore, in the unlikely event that something does go wrong you are protected. Often broker’s in-house surveying departments use contracts that heavily favour themselves and their own approved contractors; effectively absolving them of responsibility should a problem arise.

If you have an insurance claim that is causing undue stress or you need some free advice please contact us. We would welcome the opportunity to help you.

Filed Under: Building Surveying, Insurance reinstatement Tagged With: , , , , , , , , , , , , , , , , , , , , , , ,

A Cold Snap Could Snap Pipes

January 30, 2012 By

Bird box in the snowWith weather warnings announced for snow in parts of south Wales, the southwest of England and with a small fluttering of snow on cars this morning here in Berkshire, it’s forecast that we’re in for another cold snap this week.

A survey last year showed that over three million of us suffered damage to our homes in the winter freeze of 2010/2011. The extreme winter weather that occurred between October 2010 and February 2011 damaged 6% of all homes in the UK.

Often the biggest damage caused is the result of escape of water caused by frozen and burst pipes. Extreme cold can cause internal and external water pipes and drainage systems to freeze up, when this happens the water in the pipes expands and can cause the pipes and fittings to split or burst open. When the frozen water melts, damage becomes obvious as water leaks out of the system.

Leaking water can cause severe damage to properties. There is potential for ceilings to hold water, causing bowing and the possibility that the ceiling could collapse. Plaster may become soft and fall apart once it gets soaked with water. Floors, stairs and timber joinery often swell, disintegrate and can rot if left.  Tiles, paint and wallpaper can crack, lift, and peel off when water gets behind.

If you find yourself the victim of such water or flood damage, it’s likely you’ll need to make an insurance claim.

Once you put in your claim, an inspection will be required to assess the damage to your property. A detailed inspection is not something that a loss adjuster is always fully qualified to do and while your insurance company may offer you their in-house surveying service, it’s worthwhile knowing that you are not beholden to use their services. You are entitled to appoint your own independent building surveyor to assess, specify, tender and oversee reinstatement works. In our experience you will receive a far higher level of service when you use an independent construction professional to act as your project manager.

The independent and impartial expertise of RMA Surveyors Ltd, chartered building surveyors,  can determine the real extent of the damage to your property and ensure that your home is reinstated to a professional standard. If you are comprehensively insured there should be no direct cost to you.

If the cold weather results in you having to submit a claim, then contact us. We’ll be pleased to look at your claim and offer an initial free consultation. We have a proven track record in getting insurance claims moving and homes reinstated professionally and efficiently.

Richard Mountain MRICS

HOW TO PREVENT FREEZING PIPES
It’s never too late to go about protecting your home from the extreme cold weather. Why not implement these ideas to help prevent pipes from freezing:
– Lag exposed pipes with insulation
– Install loft and cavity wall insulation (special attention should be taken over pipes in loft spaces)
– Stop any dripping taps and valves, the water could freeze in the waste or overflow pipe and cause a blockage
– Keep your property warm, and if you are going away consider leaving the heating on low
– Try to stop any draughts
– Make sure you know where your stopcock is, should you need to turn off your water supply

Filed Under: Building Surveying, Insurance reinstatement Tagged With: , , , , , , , , , , , , , ,

New JCT Contracts now available

November 21, 2011 By

JCT Minor works building contract front pageThe Joint Contracts Tribunal published a new 2011 suite of contracts and sub-contracts which are designed to comply with the provisions of Part 8 of the new Construction Act which came into force as of 1st October 2011.

The JCT Contracts 2011 edition reflects new legislation in regard to payment and makes other changes which include:
•    A revised definition of insolvency
•    Integration of the revisions appended to the 2005 form of contract
•    The provision for appointment of the principal contractor under CDM Regulations is extended to cover that function under the Site Waste Management Plans Regulations 2008
•    Reference to the Bribery Act 2010
•    Entries in relation to PI insurance and asbestos and fungal mould are omitted
•    Revised retention provisions in the sub-contracts

RMA Surveyors Ltd will be using the new form of JCT contracts where appropriate.

Filed Under: Building Surveying Tagged With: , , , , , , , , , , , , , , , , , , , , ,

Expert Insurance Claims Support for Property Owners

November 15, 2011 By
Cracked wall caused by impact damage. RMA Surveyors often deal with reinstatement of such damage.

At RMA Surveyors, we understand how overwhelming property insurance claims can be. Whether you’re dealing with fire, flood, or storm damage, we are here to guide you through every stage of the process. From initial damage assessments to reinstatement, we ensure that your claim is handled efficiently, and you receive the settlement you deserve.

What We Offer in Insurance Claims Support

We specialize in managing the complexities of insurance claims, helping property owners secure fair settlements and overseeing all necessary repairs. Our team handles everything from evaluating the damage and liaising with insurers to ensuring your property is restored to its original condition.

If you’re unsure about your next steps or need guidance, we’re here to help. Contact us today.

For general advice on insurance claims, visit the Association of British Insurers (ABI).

Why Choose Us?

Our expertise lies in making the claims process as smooth and stress-free as possible. With years of experience in property surveying and insurance claims reinstatement, we provide:

  • Accurate assessments of property damage to support your claim.
  • Clear, detailed reports that meet insurer requirements.
  • Expert professional expertise to specify, tender and administrate the building contract.
  • Oversight of repairs to ensure quality and compliance.

Find out more about our insurance reinstatement services.

Common Scenarios We Handle

We’ve successfully helped property owners recover from:

  • Fire Damage: Restoring properties affected by fire and smoke damage.
  • Flood Damage: Addressing water ingress and structural issues caused by flooding.
  • Storm Damage: Repairing roofs, windows, and other external elements damaged by severe weather.
  • Accidental Damage: Managing unexpected repairs caused by incidents such as vehicle collisions with buildings.
  • Criminal Damage: Refurbishments after properties have been abused by criminal enterprises.
  • Impact Damage: Repairs to properties after impact from vehicles.

No matter the scenario, our focus is on ensuring your property is restored quickly and efficiently.

For advice on insurance disputes, visit the Financial Ombudsman Service.

The Benefits of Working with RMA Surveyors

Choosing RMA Surveyors means gaining a trusted partner for your insurance claim. We ensure:

  • Precise Reporting: Our reports are detailed and reliable, forming a strong foundation for your claim.
  • Efficient Claim Management: We liaise directly with insurers to avoid delays.
  • Quality Assurance: Repairs are overseen to ensure they meet the highest standards.

Let us handle the complexities so you can focus on getting back to normal. Get in touch to discuss your insurance claim today.

Filed Under: Building Surveying, Insurance reinstatement Tagged With: , , , , , , , , , , , , , , , , , , , , , , , , , , ,