Problem with your Property? RMA Surveyors can help!

Impact damge to houseProperty investment is expensive. Remedial works for untreated defects can be costly and can affect the saleability of the property. Therefore, it’s important to keep your property in good condition.

If you notice a potential problem, don’t leave it, get a professional to make an assessment on your behalf. The cost of a Chartered Building Surveyor’s fee may save you thousands of pounds.

If you’re unsure how serious a building defect may be, seek advice from a Chartered Building Surveyor who can visit, inspect, report and advice you, provide remedial advice and put your mind at ease.

Recently RMA Surveyors Ltd has undertaken Defect Inspections to assess a variety of defects from damp, condensation, dry rot, flooding, cracking in walls, potential subsidence and concerns over construction works to extensions.

When you instruct the services of RMA Surveyors Ltd, a surveyor will attend the property and make a full assessment of the problem. Following this inspection a Defect Report will be written, detailing the specific materials, construction, implications and other associated issues regarding the building defect or defects.

If further advice regarding reinstatement is required we will also be pleased to assist.

For more information, visit the Surveys page or call 01635 579 208.

Protect your home against flooding

IMG_0810This is the advise being given to residents across Berkshire.

The Met Office has issued a yellow warning for rain in the district today (Wednesday), with 15-25mm of rain expected to fall within the yellow zone between 9am and 9pm.

There is also a yellow warning for wind in place between 10am today and 3am on Thursday. For more information visit: http://www.newburytoday.co.uk/2014/more-rain-to-fall-in-west-berkshire-tomorrow

If your home has been affected by the floods or water damage, call RMA Surveyors Ltd for advice.

What is Woodworm?

Wood boring insect flight holes in roof rafter

Wood boring insect flight holes in roof rafter

Damage caused by that commonly referred to as woodworm is actually caused by a beetle larvae. These larvae hatch from eggs laid on the outer surface of timber, where once hatched they burrow into the wood, creating tunnels as they feast.

It can take up to five years for the grubs to reach maturity. Before which they form a pupae eventually emerging as beetles and leaving characteristic flight holes in the timber surface.

Timber damage from wood boring beetle should not always be cause for alarm. For instance some larvae can only feed on damp timber. Once the cause of damp has been rectified the food source, and thus the larvae, will be stopped. In some cases the pest may have been present in the timber prior to construction and the process of sawing, drying and treatment will have killed any larvae leaving only residual damage as evidence of their existence.

The type of timber, size of flight holes, type of dust, or “frass”, left behind and condition of affected timber are all indicators of the type of species and likely damage that can be expected.

In cases where beetle larvae are active they have the ability to cause structural damage and remedial insecticidal treatment is often required.
Damage can be caused to sapwood (the outer rings where sap rises in a tree) and heartwood (the inner rings or ‘heart’). Darker heartwood damage is less common due to the presence of chemicals acting as a natural repellent. Heartwood damage is considered serious as the structural integrity of timber is greatly reduced when heartwood is attacked.

The death watch beetle is considered a particular menace as it feeds off both heartwood and sapwood.

The beetle most commonly referred to as woodworm is the Common Furniture Beetle (Anobium Punctatum). This beetle’s larvae are found to be present in sapwoods of both softwoods and European hardwoods. Infestations are common throughout the UK. Attack is rare in dry wood and modern timber panels such as plywood. It is most common when timber is damp. Where timber is exposed to good central heating this type of larvae usually dies out. Unheated and humid areas of properties such poorly ventilated roof and sub floor voids are most at risk. The larvae live for 2-5 years. Tunnels are numerous and close knit. Bore holes are circular and up to 2mm in diameter. Beetles emerge in late Spring and Summer.

Although treatment can be undertaken through drying out of timber, insecticidal treatment of live infestation is often recommended in order to swiftly arrest the damage.

Six Steps to a Party Wall Award

Party wallRecently we have had a number of requests for information regarding party wall procedure. With the aim of providing guidance the following is an overview of the basic procedure of serving Party Wall notices:

1. Firstly, do you need to issue a party wall notice? For the sake of argument let’s say you do. Do you know what type of notice needs to be served? A line of junction notice? A party structure notice? Or a notice of adjacent excavation? In some cases it may be just one in some cases it may be all three. This can easily be determined by any good Party Wall Surveyor who knows the Party Wall Act.

2. Secondly, on whom are you serving notice? Who is the freeholder? Are there any leaseholders? Does the proposed work affect more than one structure? If so, there are likely to be a number of parties to whom notice must be served.

3. With the aforementioned identified notice can be served. RMA Surveyors Ltd are often asked to become involved in Party Wall matters after notice has been served. Clients sometimes see an early saving being made by not appointing a Party Wall Surveyor, as the process seems simple at the outset. However, as the process develops it can become more complex and Building Owners seek to appoint Party Wall Surveyors to untangle the knots. We would say two things at this juncture. Firstly, fees for initial notice are usually minimal. Secondly, issue of the correct, properly drafted notices at the outset will save time. If a notice is not correct, it is invalid and another valid notice must be served. It can take two months before works can start from date of issue of a valid notice.

4. Valid notice is served to the Adjoining Owner. They now have fourteen days to respond. The adjoining owner can assent or dissent to the proposed works. If the adjoining owner does not respond in this period, works are deemed to be in dispute. If the Adjoining Owner agrees to works, the Building Owner may, by written agreement, proceed with works. We strongly recommend a condition survey of the Adjoining Owner’s property be undertaken prior to works commencing, to provide a benchmark and avoid later dispute.

5. If no response is received or the Adjoining Owner dissents to works the building owner will need to write to the adjoining owner to request they appoint a Party Wall Surveyor. The Adjoining Owner may opt to use the Surveyor appointed by the Building Owner. They may prefer to appoint their own Surveyor. In most cases the fee for the Adjoining Owner’s Surveyor will be borne by the Building Owner.

6. Once appointed the Agreed Surveyor or Surveyors should then work to draw up a Party Wall Award. A Party Wall Award is the framework whereby works affecting the party structure are to be executed. A condition survey of the Adjoining Owner’s property will be undertaken. Once the Party Wall Award is agreed and published works can commence from the date stated within the Award.

Please also see our Party Wall Pitfalls blog with more useful guidance about the Party Wall process.

Top 5 Building Maintenance Tips

Defects that affect the structure of a building are usually caused by the simplest of issues,  which are easily remedied with a regular cyclical maintenance programme. The age old adage that prevention is better than cure rings true. The following is a list of the RMA Surveyors Ltd top 5 problems regularly encountered that could be easily prevented.

Poorly maintaned guttering1.    Keep rainwater goods regularly cleared and maintained. This is one of the simplest practical steps one can make to maintain any property. Safe access should always be factored in, particularly on larger commercial premises. That said the regular maintenance and clearing of rainwater goods will save hundreds, often thousands of pounds in remedying associated defects. We have discovered a dry rot outbreak covering three floors of a four story commercial premises; damaged masonry and staining; water ingress inside the building saturating the concrete floor screed; rotten external timbers and windows; damaged plaster and decorations internally; rusting of steel framing to a prefabricated system built property. All of these defects could have been easily prevented by maintenance of gutters and downpipes. In some cases poor rainwater management can lead to more serious structural damage caused by subsidence, where soil has been eroded away. For a small annual cost such problems could easily be avoided.

Partially blocked sub floor ventilation grille2.    Ventilation of buildings. This is a broad ranging subject, but in essence all one needs to do is remember a simple rule that buildings and their materials need to be adequately ventilated (or breath). The typical scenario we find is where suspended timber ground floors are not adequately ventilated. The presence of ventilation grilles on external walls indicates that the floor is likely to be timber and the void below needs to be well ventilated to prevent the accumulation of moisture. Typically solid floor extensions are installed and no provision is made to retain ventilation. This can create unventilated pockets where moisture can accumulate allowing the conditions for wood boring insects larvae (commonly called woodworm) and all kinds of rot to establish. Simply ensuring that ventilation grilles are maintained and not covered over could end up saving you thousands.

Loose repointing undertaking using cement rich mortar3.    Masonry repairs are often undertaken without due consideration for what original materials were used. Commonly I find that brickwork gets repointed in a cement mortar that is stronger than the surrounding brickwork. The result of this is that the mortar joints no longer allow water to evaporate and the brickwork begins to retain more water. On solid walled properties this can lead to damp on the internal wall surfaces. It can also mean damage to bricks in cold weather as the surface of the brick can be pushed off by the freeze/thaw cycle. Often repointing work can work itself loose due to expansion and contraction at differing rates with the brickwork and repointing is required far sooner than should be required. Make sure that when you are undertaking external masonry repairs it is done so by a contractor who understands the original construction and the work is correctly specified.

Flashing junction weathered with bitumen tape4.    Critical junctions between building elements such as chimneys and extensions are often poorly weathered with lead flashings in poor condition or missing altogether. The recent spate of metal thefts has compounded to the issue, as people are becoming increasingly reluctant to replace lead. Opting for cheaper bitumen backed aluminium tape is a temporary solution, but should not be relied upon to form a proper long term weatherproof junction. Where lead flashings are installed the standard of workmanship can often well below par. If you are planning to have any lead work undertaken make sure it is done by an experienced installer who understands the material and follows the industry standard guidance available from the Lead Sheet Association.

Jungle outside a back door5.    Finally, external decorations and maintenance of vegetation. Innumerable problems are associated with the simplest of maintenance tasks, namely vegetation management. Ivy climbing up walls may look idyllic but in some cases it can do permanent damage to masonry and cause all manner of associated problems. Careful pruning and maintenance of trees near buildings is also worthwhile especially in drought affected areas as the amount of water taken up by maturing trees can cause subsidence. A simple lick of paint every 5 years to external joinery will prevent costly maintenance of external and internal elements.

The above are simple measures that will save you time, stress and money. If you have a property that requires a detailed cyclical maintenance program, so you can plan and manage your maintenance budgets, or you require more urgent repairs and remediation, then please contact us. Our initial consultations are always free and we would be pleased to provide you with a full quotation based on the level of service you require.

Richard Mountain MRICS

Insurance Reinstatement Experts

Impact damge to house We keep hearing from clients that they never knew they could use an independent building surveyor to oversee the insurance reinstatement of their property. Here are a few reasons why it is better to use RMA Surveyors Ltd, an independent chartered building surveyor, to oversee the reinstatement of your property.

Larger insurance brokers offer their own in-house surveyors to oversee fire, flood, water and impact damage claims to property. These companies will appoint the services of their surveyors, to act on your behalf, after they have undertaken their initial assessment of the damage to your property. Often these brokers do not fully explain that you are not obliged to use their in-house surveyor’s services. You are free to appoint your own independent surveyor to specify, tender and oversee works on your behalf under your policy cover. Because your insurance policy covers the fees of an independent surveyor, like RMA Surveyors Ltd , it will not cost you a penny to get impartial, qualified and quality advice and management for the duration of the insurance reinstatement works.

Using an independent chartered building surveyor like RMA Surveyors Ltd is a better option for many reasons. Firstly, using RMA Surveyors Ltd guarantees you are using a qualified professional who is regulated by the Royal Institution of Chartered Surveyors (RICS). As RICS surveyors we are governed by a code of conduct and must act reasonably and impartially at all times.

Secondly, as chartered building surveyors we are professionally obliged to undertake projects diligently and must have the resources and capacity to fulfil a project. Large insurance broker surveyors often have many projects on the go at any one time over a large geographical area. They do not have the time to provide a tailored, bespoke service to each project. Consequently they cannot provide the same attention to detail, often missing important elements critical to the smooth completion of the project. A high turnover of staff and reallocation of resources in these companies can mean you deal with a number of different surveyors. Often works can be specified by the broker’s in-house surveyors by using template documents that do not fit the criteria of an individual project. RMA Surveyors Ltd provide a personal service with a meticulous approach, tailored to each individual property.

Thirdly, RMA Surveyors Ltd provide a fully accountable service which is efficient, detailed and comprehensive at all stages of the project. We also understand the stress and upheaval caused by such events as flood, fire, impact and water damage and endeavour to provide swift reinstatement of your property. As a result of their limited resources, broker’s in-house surveyors are often difficult to contact, do not properly oversee the quality of materials and workmanship on site, are slow to react to problems that arise and provide incomplete documentation.

Lastly, RMA Surveyors Ltd ensure that all works are undertaken by quality independent building contractors, using industry standard building contracts which protect you and clearly define your rights. Therefore, in the unlikely event that something does go wrong you are protected. Often broker’s in-house surveying departments use contracts that heavily favour themselves and their own approved contractors; effectively absolving them of responsibility should a problem arise.

If you have an insurance claim that is causing undue stress or you need some free advice please contact us. We would welcome the opportunity to help you.

Why pay for a construction professional?

Judges gavel and the scales of justiceWe have picked up several projects in the last 6 months where the clients have had builders start or about to begin works with no formal contract, specification, scope of works or even a sketch on the back of a beer mat. As building professionals we see these as shocking omissions. We implore anyone thinking of embarking upon a building project, whether it is a refurbishment, extension, alteration, repair or cyclical maintenance, to only do so if they have taken appropriate professional advice.

Invariably construction is expensive. People want to limit costs as much as possible. Often the services of construction professionals are first to be omitted, in a bid to shave some of this cost. True, in the first instance money has been saved. The fees of surveyors, architects and structural engineers have been avoided. But the saving often doesn’t remain as the project spirals out of control without formal professional management. Worst case scenario the building owner ends up paying for professional fees to put it right or act as an expert witness in court.

Often a good contract administrator or project manager’s value cannot be immediately seen. But a project that has benefitted from the process of feasibility, design, specification, tendering, contractor appointment, management and communication by a qualified professional adds value to a project. Using a professional to steer you through the process will save you money.

A good proportion of RMA Surveyors Ltd instructions are generated by clients who wished they had sought professional advice in the first instance. We have seen sewer pipes terminate below ground floors, all manner of poor masonry detailing and poor mortar specifications, non-compliant roof conversions, unsupported chimney breasts, undersized lintels, dangerous electrics and all manner of other defects. Often work has not been passed by building control and there is no formal contract in place to protect the client.

Many problems encountered are not even considered at the time of installation, but would have been picked up by an experienced professional. Even if a problem is not noted during or immediately after construction the chances are the problem will manifest itself in years to come. Most likely when the property is sold and a purchaser’s surveyor highlights defects or shortcomings. Inevitably the value of the property is reduced at the point of sale.

Coupled with the above, a project that has not been properly specified will undoubtedly result in spiralling costs during construction. We often hear of clients whose builder invoices an inflated final account where no agreement has been made for the extra costs. But with no formal contract or defined contract sum the client is often bamboozled by the contractors’ technical explanations when trying to negotiate. The result is that both parties become entrenched.

A construction professional may not always seem appropriate and can be a cost to be avoided. But RMA Surveyors Ltd experience is although the value we bring cannot always be calculated; the cost of putting it right when it goes wrong cannot either.

If you have a project you would like to talk about please contact us.

New JCT Contracts now available

JCT Minor works building contract front pageThe Joint Contracts Tribunal published a new 2011 suite of contracts and sub-contracts which are designed to comply with the provisions of Part 8 of the new Construction Act which came into force as of 1st October 2011.

The JCT Contracts 2011 edition reflects new legislation in regard to payment and makes other changes which include:
•    A revised definition of insolvency
•    Integration of the revisions appended to the 2005 form of contract
•    The provision for appointment of the principal contractor under CDM Regulations is extended to cover that function under the Site Waste Management Plans Regulations 2008
•    Reference to the Bribery Act 2010
•    Entries in relation to PI insurance and asbestos and fungal mould are omitted
•    Revised retention provisions in the sub-contracts

RMA Surveyors Ltd will be using the new form of JCT contracts where appropriate.

Expert Insurance Claims Support for Property Owners

Cracked wall caused by impact damage. RMA Surveyors often deal with reinstatement of such damage.

At RMA Surveyors, we understand how overwhelming property insurance claims can be. Whether you’re dealing with fire, flood, or storm damage, we are here to guide you through every stage of the process. From initial damage assessments to reinstatement, we ensure that your claim is handled efficiently, and you receive the settlement you deserve.

What We Offer in Insurance Claims Support

We specialize in managing the complexities of insurance claims, helping property owners secure fair settlements and overseeing all necessary repairs. Our team handles everything from evaluating the damage and liaising with insurers to ensuring your property is restored to its original condition.

If you’re unsure about your next steps or need guidance, we’re here to help. Contact us today.

For general advice on insurance claims, visit the Association of British Insurers (ABI).

Why Choose Us?

Our expertise lies in making the claims process as smooth and stress-free as possible. With years of experience in property surveying and insurance claims reinstatement, we provide:

  • Accurate assessments of property damage to support your claim.
  • Clear, detailed reports that meet insurer requirements.
  • Expert professional expertise to specify, tender and administrate the building contract.
  • Oversight of repairs to ensure quality and compliance.

Find out more about our insurance reinstatement services.

Common Scenarios We Handle

We’ve successfully helped property owners recover from:

  • Fire Damage: Restoring properties affected by fire and smoke damage.
  • Flood Damage: Addressing water ingress and structural issues caused by flooding.
  • Storm Damage: Repairing roofs, windows, and other external elements damaged by severe weather.
  • Accidental Damage: Managing unexpected repairs caused by incidents such as vehicle collisions with buildings.
  • Criminal Damage: Refurbishments after properties have been abused by criminal enterprises.
  • Impact Damage: Repairs to properties after impact from vehicles.

No matter the scenario, our focus is on ensuring your property is restored quickly and efficiently.

For advice on insurance disputes, visit the Financial Ombudsman Service.

The Benefits of Working with RMA Surveyors

Choosing RMA Surveyors means gaining a trusted partner for your insurance claim. We ensure:

  • Precise Reporting: Our reports are detailed and reliable, forming a strong foundation for your claim.
  • Efficient Claim Management: We liaise directly with insurers to avoid delays.
  • Quality Assurance: Repairs are overseen to ensure they meet the highest standards.

Let us handle the complexities so you can focus on getting back to normal. Get in touch to discuss your insurance claim today.